Translation Survey Form

Thank you for selecting Global LT for your translation/interpretation/voiceover needs. To ensure that we maintain the highest standards of quality and continue to improve our services; we would greatly appreciate your feedback. Please take a moment to take the 30-second customer satisfaction survey below.

5=Exceeded Expectations 4=Met Expectations 3=Needs Improvement 2=Inadequate 1=Not Applicable

1. How would you rate Global LTs performance on each of the following:
	- Quality of the translation	5 4 3 2 1
	- Delivery of your project (i.e. was it on-time)	5 4 3 2 1
	- Performance of the Project Manager; were they helpful, courteous, and available for questions?	5 4 3 2 1
	- Quoting responsiveness	5 4 3 2 1
	- Pricing competitiveness	5 4 3 2 1
	- Your overall satisfaction with the service provided	5 4 3 2 1
2.	Would you purchase additional translation/interpreting/voiceover services from Global LT?	Yes No
3.	Do you anticipate any additional work we could assist you with within the next:	30days 60days 90days 120days Not anytime soon
4.	Would you like to be sent translation related news?	Yes No
5.	Do you handle all of the translation requests for your company?	Yes No
	If not, who else can you suggest we contact?

6. Please provide any positive or negative feedback so that we can continue to understand and improve our service.